Qwen Go!
Alibaba opened applications for Qwen Go!, a personal agent in the Qwen app that files flight-delay claims, requests price-protection refunds and books services, with phased access.
Qwen Go! extends the Qwen app from tasks inside Alibaba's own apps to multistep tasks involving outside companies. It can query and operate platforms the user has authorized, compare options and contact customer service for the user. In one reported test it secured a 70-yuan cash payout after switching from a blocked hotline to online chat, and its actions are visible on screen so the user can stop it.
- Date
- Tuesday 13 October 2026
- Lab
- Alibaba (Qwen)
- Kind
- product
- Access
- research preview
Figures
| Measure | Value | Measured by |
|---|---|---|
| Flight-delay compensation in one tester case | 70 yuan paid to the user's Alipay account, as described by Leiphone | company |
| Price-protection refund in one tester case | 52 yuan cookware item that dropped in price | company |
Access is phased through an application process, and Alibaba has not said when all Qwen users will get it. The figures come from user reports in secondary coverage.
Sources
- pandaily.com/alibaba-qwen-go-personal-agent-sign-ups-flight-delay-claims-price-protection
- technode.com/2026/10/13/alibaba-prepares-qwen-go-personal-ai-assistant-for-claims-bookings
This record was checked against its sources on 13 October 2026. How we check